Privacy Policy

This Privacy Policy explains how Grime Grace (“we,” “us,” “our,” or the “Site”) collects, uses, discloses, and protects your personal information when you visit our website GrimeGrace.store (the “Site”), use our services, make a purchase, or otherwise interact with us (collectively, the “Services”). For purposes of this Policy, “you” and “your” mean any individual using our Services, whether as a customer, site visitor, or other user whose information we collect in accordance with this Policy.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal/regulatory requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically. Continued use of our Services after updates constitutes acceptance of the revised Policy.

2. Information We Collect

The type of personal information we collect depends on how you interact with our Site and Services. “Personal information” refers to any data that identifies, relates to, or can reasonably be linked to you.

A. Information You Provide Directly

Examples include:

Contact details: name, email, phone number, billing and shipping address.
Order information: payment confirmation, transaction details, shipping/billing details.
Account details: username, password, security information.
Customer support communications: any details you voluntarily provide when contacting us.

B. Information We Collect Automatically

When you interact with the Site, we may collect certain data automatically (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

Device type, browser, and operating system.
IP address and geolocation data.
Network information and referral URLs.
Interaction data (e.g., pages visited, time spent, clicks).

C. Information from Third Parties

We may obtain information about you from:

Service providers (e.g., WooCommerce, Hostinger).
Payment processors (e.g., credit/debit card details, billing address).
Marketing and analytics partners using tracking technologies such as pixels and cookies.

All third-party data collected is handled in accordance with this Policy.

3. How We Use Your Information

We use your personal information for:

Providing Services: processing payments, fulfilling orders, account management, returns/exchanges, shipping, and communication regarding purchases.
Marketing & Advertising: sending promotional offers, tailoring content, and displaying targeted ads (online and via email/SMS/postal mail).
Security & Fraud Prevention: detecting, investigating, and preventing fraudulent or unauthorized activities.
Customer Support & Improvements: addressing inquiries, enhancing user experience, and optimizing our Site and Services.
Legal & Compliance: meeting legal obligations, enforcing Terms of Service, and protecting our rights and the rights of users.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Enable core Site functionality.
Remember user preferences.
Perform analytics to improve performance.
Deliver tailored advertising.

Most browsers accept cookies automatically, but you may disable them through your browser settings. Blocking cookies may limit certain features of the Site.

5. How We Share Information

We may disclose your personal information in the following circumstances:

Vendors/Service Providers: for payment processing, order fulfillment, IT support, customer service, analytics, and shipping.
Business & Marketing Partners: for promotional activities and advertising.
Corporate Affiliates: within our corporate group for operational purposes.
Legal/Regulatory Compliance: in response to legal requests (subpoenas, warrants, etc.) or to protect rights and safety.
Business Transactions: in the event of a merger, acquisition, sale, or bankruptcy.
With Consent: when you authorize us to share data (e.g., via social media integrations).

We do not sell or share sensitive personal information without your explicit consent.

6. Children’s Privacy

Our Services are not directed toward children. We do not knowingly collect information from individuals under 16. If you believe a child has provided us with personal information, please contact us to request deletion.

7. Data Security & Retention

We implement reasonable technical, administrative, and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including legal, contractual, or operational requirements.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

Right to Access/Know – request details of the information we hold.
Right to Delete – request deletion of your personal information.
Right to Correct – request corrections to inaccurate data.
Right to Data Portability – request a copy of your data in a portable format.
Restriction of Processing – request limits on certain uses.
Withdrawal of Consent – revoke previously granted permissions.
Appeal/Complaint – appeal our decision or file a complaint with a local authority.

To exercise your rights, contact us using the details provided below. We may require identity verification. You may also designate an authorized representative.

We will not discriminate against you for exercising your rights.

9. International Data Transfers

Your information may be transferred and processed outside your home country, including in jurisdictions where data protection laws may differ. Where required, we use lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) to protect your data.

10.Contact Information

Business Name: Grime Grace

Business Email: Support@GrimeGrace.com

Chat Support: 24/7

Business Number: +12 345 67890

Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)

Business Address: 2301 Siegen DrConroe, TX 77304, USA